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Lending & Finance · ₱141M average annual recovery gap · BSP-aligned

Your collections team is leaving ₱141M on the table every year.

Nova plugs into your LMS and recovers most of it within 90 days — without replacing your collection ops. Built for Philippine lenders who'd rather move money than chase spreadsheets.

BSP-aligned
Built for circulars on AI & consumer credit
RA 11765 ready
Financial Consumer Protection Act compliant
SOC 2-aligned
Audit-trail architecture · on-prem option
Lift verified
+10 pts within McKinsey case-study range

Where loans break: the collections branch

Your loan-management system already handles approval, contracts, and disbursement. Where it leaks money is post-default. Nova plugs into the four stages where AI moves the needle.

Submit application Assess + Risk credit · fraud Approval decision Contract + Sign e-signature Disburse funds out Payment Gateway steady-state servicing caught up Final Payment closeout · success missed Missed Payment late fee · reminders Loan Default Collections notices · plans · legal Recovery Failed write-off · tax partial recovery 1 Predict default 2 Segment risk 3 AI voice + SMS 4 Legal filter
  • 1
    Submit + AssessApplication, credit check, fraud detection.
  • 2
    Approval + ContractDecision, e-sign, document storage.
  • 3
    Disburse + Payment GatewaySteady-state servicing.
  • 4
    Missed PaymentLate fee, reminders.AI: predict default
  • 5
    Loan DefaultAccount flagged for recovery.AI: segment risk
  • 6
    CollectionsNotices, payment plans, legal action.AI: voice + SMS agents
  • 7
    Recovery FailedWrite-off, tax reporting, account closure.AI: legal-action ROI filter
Happy path Default branch Nova insertion point

Where Nova plugs into your LMS

Six high-leverage AI capabilities. Each maps to a specific stage in your existing flow — no rip-and-replace.

Stage: Payment Gateway

Pre-default early warning

Predict which loans will default 30–90 days out from payment patterns, balance signals, and macro data. Move from reactive to proactive.

60% of defaults flagged early
Stage: Late Fee / Reminders

Risk-based segmentation

Score each delinquent loan for self-cure probability, best contact channel, best contact time, and best agent match before you dial.

4× higher right-party-contact
Stage: Collections

AI voice + SMS agents

Tier-1 right-party-contact, payment commitments, basic plan offers — handled autonomously. Humans only on escalations.

70% of Tier-1 calls autonomous
Stage: All Contacts

Compliance guard

Every contact passes an AI filter for FDCPA, RA 11765, and state-specific rules. PII auto-redacted. Immutable audit trail.

100% of contacts logged
Stage: Payment Plans

Settlement & plan optimizer

Recommends optimal settlement % and plan terms that maximize recovery × probability of acceptance per borrower.

+18% lift on negotiated recoveries
Stage: Legal Proceedings

Predicts which accounts have positive recovery ROI from legal action. Routes unrecoverables straight to write-off.

−35% legal fees, same gross recovery

What an enterprise lender saves

Move the sliders. Numbers update live. Defaults reflect a typical mid-large lender — directional, not contractual.

Your Portfolio

$500M
$50M$5B
5.0%
0.5%15%
20%
5%40%
100
51,000
$50K
$20K$150K
Advanced model assumptions
+10 pts
+3 pts+20 pts
40%
10%70%
$750K
$100K$3M

Estimated Savings

Total annual savings with Nova
$4.5M
Additional recovery + headcount efficiency
+ Recovery
+$2.5M
$5.0M → $7.5M
+ Headcount
+$2.0M
Volume in collections
$25.0M
Payback period
2 mo
Every month you wait
~₱11.7M
written off
Defaults: +10 pts recovery lift, ~40% Tier-1 automation, ~₱42M / yr platform cost. Adjust assumptions in Advanced above.
How the math works (and where it's directional)

The four formulas:

  • Volume into collections = portfolio × default rate (annualized).
  • Baseline recovery = volume × your current recovery rate.
  • Nova recovery = volume × (current rate + lift pts). The lift pts default is +10 — within the +10 to +15 range commonly cited in McKinsey, Bain, and large-lender case studies on AI-assisted collections (~30–50% relative uplift).
  • Headcount savings = agents × automation rate × avg agent cost. Default 40% reflects how much Tier-1 capacity (right-party-contact, payment commitments, basic plan offers) typical voice + SMS agents can absorb autonomously. The remaining 60% stays human (escalations, edge cases, hardship calls).
  • Total annual savings = additional recovery + headcount savings.
  • Payback = Nova platform cost / total savings × 12 months.

What the model overstates:

  • Year-1 lift is usually 50–70% of the steady-state lift you see here. The full +10 pts typically lands by Year 2 once collection ops, scripts, and integrations are tuned.
  • Headcount savings as cash assumes you actually reduce agent count. Many lenders redeploy collectors to higher-value work instead — the savings are real, just not on the wage line.

What the model leaves out (under-counts):

  • Time-value-of-money on faster recoveries (cash-back-in-the-door measured in minutes vs. weeks).
  • Compliance fine avoidance. One blocked FDCPA / RA 11765 violation can cover a year of platform cost.
  • Capital-reserve impact. Lower charge-offs free up regulatory capital.
  • Customer-experience preservation. Borrowers treated well stay current on future loans — measurable but slow.

Net: math is internally consistent and follows industry-standard additive-pts modeling. Defaults sit in the middle of published case-study ranges. For a contractual figure, we run your actual portfolio data — see the CTA below.

Get a custom ROI memo → Send us your portfolio size + default rate. We draft a tailored ROI in 48 hours, free of charge.

Nova Finance — live

A real working dashboard wired to a sample lender portfolio. Recovery trends, AI activity, prioritized accounts, compliance log — toggle mobile or desktop and scroll inside either frame.

↕ Scroll inside the phone screen

Want Nova tailored to your chart of accounts, ERP, and reporting cadence?

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For lenders

Get a free ROI memo on your portfolio

Send us your outstanding portfolio + default rate. We'll model your additional recovery, agent efficiency, and payback — a custom 1-page memo back in 24h.

No spam · custom modeled on PH market · Landon replies personally