Nova Solutions vs Smith.ai

Smith.ai bills per call. Nova is $199 a month, flat.

Smith.ai charges per call, for its AI receptionist and for its human receptionists. Nova's AI receptionist answers by voice, texts back missed calls and books the job for $199 a month, flat. Live in about seven days.

A per-call plan costs more the busier you get, right when the phone is ringing. A flat $199 a month costs the same in a slow week and a storm week, and the receptionist still answers by voice and books the job.

How each one works

Smith.ai

How Smith.ai works

  • Two products: an AI receptionist and live human receptionists, each billed per call (read on Smith.ai's own pricing pages, 2026-10-09).
  • Past the calls a plan includes, every extra call is charged on top, so a busy month costs more.
  • Live-agent transfer on the AI product, and extras such as booking and follow-up on the human plans, are charged per call.
  • Month to month, and a good fit when you want a live person on the line for some calls.

Nova Solutions

How Nova is different

  • An AI receptionist that answers your calls by voice, texts back missed calls within 60 seconds, books into your calendar or CRM, and follows up on its own.
  • $199 a month flat, with no per-call or per-minute billing and no setup fee, whether you get ten calls or a hundred.
  • Your number, your calendar, your leads. Month to month, cancel anytime.
  • Built for the trade or service owner who needs calls answered and jobs booked at a predictable cost. A Nova website is a separate option, not a requirement.

Side by side.

Smith.aiNova Solutions
Who answersAn AI receptionist, or live human receptionists, depending on the productAn AI receptionist, by voice
BillingPer call, with a per-call charge past the calls the plan includes$199 a month flat, no per-call or per-minute billing
Cost in a busy monthRises with call volume past the included callsUnchanged
Follow-up after the callText and email follow-up is a per-call add-on on the human plansMissed-call text-back within 60 seconds and an SMS and email follow-up sequence, included
Books the jobAppointment booking is a per-call add-on on the human plansBooks into your calendar or CRM, included
Best fitA live person on some or all callsEvery call answered and booked at one flat price

When Smith.ai is the better pick

If you want a live person to take some or all of your calls, or live-agent backup on the calls an AI cannot handle, Smith.ai offers that, and its free starting tier lets you try the AI receptionist first. Nova is the better fit if you run a trade or service business and want calls answered by voice, missed calls texted back and the job booked at one flat monthly price. For the dated vendor prices, see what an AI receptionist costs.

Common questions.

How does Smith.ai charge?
Two products: an AI receptionist and live human receptionists, each billed per call (read on Smith.ai's own pricing pages, 2026-10-09). Past the calls a plan includes, every extra call is charged on top, so a busy month costs more.
How is Nova Solutions different from Smith.ai?
An AI receptionist that answers your calls by voice, texts back missed calls within 60 seconds, books into your calendar or CRM, and follows up on its own. $199 a month flat, with no per-call or per-minute billing and no setup fee, whether you get ten calls or a hundred.
When is Smith.ai the better choice?
If you want a live person to take some or all of your calls, or live-agent backup on the calls an AI cannot handle, Smith.ai offers that, and its free starting tier lets you try the AI receptionist first. Nova is the better fit if you run a trade or service business and want calls answered by voice, missed calls texted back and the job booked at one flat monthly price. For the dated vendor prices, see what an AI receptionist costs.
What does Nova's AI receptionist cost?
$199 a month. Flat rate. No per-minute billing, no setup fee, cancel anytime. Live in about seven days. Missed-call text-back on its own is $99 a month. A Nova website is a separate option.
Does Nova's AI receptionist answer calls by voice?
Yes. It answers inbound calls by voice, qualifies the caller, and books the job into your calendar. If a call is missed, an automatic text goes out within 60 seconds, and web-form leads get the same follow-up until the job is booked.

Book a 20-minute call

Pick a time that works. Twenty minutes on video, no pitch. You leave knowing whether this is worth doing.