Texting laws · Colorado
Colorado texting laws for businesses
What C.R.S. §§ 6-1-901 to 6-1-908 says about a business texting customers in Colorado, read from the statute.
Texting laws by stateStatute read October 29, 2026
The law
| Law | Colorado No-Call List Act |
| Citation | C.R.S. §§ 6-1-901 to 6-1-908 |
| In force | As printed in the Colorado Revised Statutes 2024 |
| Covers texts? | Yes, by name. § 6-1-903(10)(a) defines 'telephone solicitation' as 'any voice, telefacsimile, graphic imaging, or data communication, including text messaging communication over a telephone line or through a wireless telephone' to encourage a purchase, rental or investment. |
| Applies to | Solicitations to Colorado residential and wireless telephone service subscribers to encourage the purchase or rental of, or investment in, property, goods or services. |
The rules
| Rule | What the statute says | Section |
|---|---|---|
| Colorado no-call list | No telephone solicitation to a residential or wireless subscriber in Colorado who has added their number to the Colorado no-call list, and copies of the list must be updated within 30 days after the start of each calendar quarter. | § 6-1-904(1)(a), (4) |
| Registration | Anyone making telephone solicitations to Colorado subscribers must register under the no-call program. | § 6-1-904(1)(b) |
| Caller ID | No knowingly blocking or circumventing the subscriber's caller ID when the equipment can display the number. | § 6-1-904(3) |
Texting a customer who contacted you first
- 'Telephone solicitation' does not include communications to a subscriber 'with the subscriber's prior express invitation or permission', or by or for a business 'with whom a residential subscriber or wireless telephone service subscriber has an established business relationship' (§ 6-1-903(10)(b)(I), (II)).
- Nor communications 'for thirty days after a residential subscriber or wireless telephone service subscriber has contacted a business to inquire about the potential purchase of goods or services or until the subscriber requests that no further calls be made, whichever occurs first' (§ 6-1-903(10)(b)(III)).
- An established business relationship is one formed through 'a voluntary, two-way communication' on the basis of an application, purchase, contract or transaction, not terminated, that 'currently exists or has existed within the immediately preceding eighteen months' (§ 6-1-903(7)).
This matters for missed-call text-back, which replies to someone who just called the business. Federal rules and the reply-versus-marketing line are covered in is missed-call text-back legal?
Contractor websites in Colorado
10% of the 146 Colorado contractor homepages we loaded on a phone in October 2026 had an online booking tool and 16% had a chat or text option. 77% had neither, so after hours a call or a form was the only way in, and 39% had no form either.
| What the homepage has | Colorado | All 21 states |
|---|---|---|
| Sites loaded | 146 | 2407 |
| A tap-to-call link coded in | 82% | 76% |
| An online booking tool | 10% | 12% |
| A chat widget or text option | 16% | 15% |
| Neither booking nor chat or text | 77% | 77% |
| Neither, and no form either | 39% | 41% |
These are plumbing, HVAC, electrical, roofing, landscaping, painting, carpentry and general contractor homepages listed in OpenStreetMap, checked on the homepage only, so booking and chat figures are a floor. The method and the national numbers are in our contractor website study. On those sites a customer who cannot book or message has to call, and a call you miss can still get a reply by text; Nova's missed-call text-back is $99 a month.
Penalties
A violation is a deceptive trade practice (§ 6-1-906(1)). A residential subscriber who receives an unlawful telephone solicitation may sue under the Colorado Consumer Protection Act for the greater of actual damages or $500, or three times actual damages for bad faith conduct, plus costs and attorney fees (§ 6-1-113(1)(a), (2)). A business that has complied and set up written procedures has a defense (§ 6-1-906(2)).
What the statute does not settle
- The legislature's statute PDF blocks our network, so this page was written from an Internet Archive copy of the official Colorado Revised Statutes 2024, Title 6, captured September 19, 2025. Changes made in the 2025 or 2026 sessions are not reflected.
Questions
Does Colorado law cover text messages from businesses?
Yes, by name. § 6-1-903(10)(a) defines 'telephone solicitation' as 'any voice, telefacsimile, graphic imaging, or data communication, including text messaging communication over a telephone line or through a wireless telephone' to encourage a purchase, rental or investment.
What happens if a business breaks Colorado's texting law?
A violation is a deceptive trade practice (§ 6-1-906(1)). A residential subscriber who receives an unlawful telephone solicitation may sue under the Colorado Consumer Protection Act for the greater of actual damages or $500, or three times actual damages for bad faith conduct, plus costs and attorney fees (§ 6-1-113(1)(a), (2)). A business that has complied and set up written procedures has a defense (§ 6-1-906(2)).
Can a business text a customer who contacted it first in Colorado?
'Telephone solicitation' does not include communications to a subscriber 'with the subscriber's prior express invitation or permission', or by or for a business 'with whom a residential subscriber or wireless telephone service subscriber has an established business relationship' (§ 6-1-903(10)(b)(I), (II)). Nor communications 'for thirty days after a residential subscriber or wireless telephone service subscriber has contacted a business to inquire about the potential purchase of goods or services or until the subscriber requests that no further calls be made, whichever occurs first' (§ 6-1-903(10)(b)(III)). An established business relationship is one formed through 'a voluntary, two-way communication' on the basis of an application, purchase, contract or transaction, not terminated, that 'currently exists or has existed within the immediately preceding eighteen months' (§ 6-1-903(7)).
How many Colorado contractor websites offer online booking?
10% of the 146 Colorado contractor homepages we loaded on a phone in October 2026 had an online booking tool and 16% had a chat or text option. 77% had neither, so after hours a call or a form was the only way in, and 39% had no form either.
Sources
Read October 29, 2026. Federal law (the TCPA and FCC rules) applies on top of state law everywhere. This page describes what the statute says. It is general information, not legal advice, and it does not cover your message content or your industry. Talk to a lawyer before relying on it.